Payment & Refund Policy
Last updated April 1, 2026
Payment options
We accept Georgia Medicaid (through DBHDD), commercial insurance from major carriers, HSA / FSA cards, and self-pay via major credit cards through our secure payment processor.
Pricing transparency
Self-pay pricing is published on our pricing page. Insurance benefits, copays, and coinsurance are estimated during verification but final responsibility is determined by your carrier's processing.
Cancellations and no-shows
Please cancel or reschedule at least 24 hours in advance. Any cancellation or missed-appointment fee must be disclosed in advance and permitted by applicable law and your insurance plan's rules. No such fee will be charged to a Medicaid member where prohibited. Contact our billing team to confirm the policy that applies to your coverage.
Refunds
Refunds for services not yet rendered may be issued upon request. Refunds for completed services are evaluated on a case-by-case basis.
HSA / FSA
Most of our services are HSA / FSA-eligible. Receipts and superbills are available in your patient portal.
